SMS Terms & Conditions

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SMS Terms & Conditions

SMS Terms & Conditions

Effective 1/1/2012

By opting in to receive SMS messages from VL Auto Repair, you agree to receive customer care and service-related text messages. These messages may include appointment scheduling, appointment reminders, service reminders, estimate updates and approvals, vehicle repair status updates, vehicle pickup notifications, responses to customer inquiries, customer support, and follow-up communication related to services we provide.

Phone numbers obtained during the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is used solely for communication related to our services.

Message frequency may vary depending on your service activity and communication needs. Message and data rates may apply depending on your mobile carrier and plan.

You may opt in to receive SMS messages from VL Auto Repair in the following ways:

  • By submitting an online form on our website and checking the optional SMS consent box
  • By contacting us directly and providing your phone number for service-related communication
  • By texting our business phone number first
  • By providing verbal consent during scheduling, service write-up, or customer service communication

You can opt out of SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at 920-623-9286 or service@vlautorepair.com.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms or you can request phone or email communication instead.

Standard SMS disclosures:

Message and data rates may apply.
Message frequency may vary.
Reply STOP to opt out.
Reply HELP for support.
Consent is not a condition of purchase.